Nexus Support

 

What do I do with a person who has a new ID06 card?
Read more at id06.se

 

Questions and answers for ID06 cards

Click at the box for all questions and answers for each category.

Register account

         All FAQs         

Order/manage cards

          All FAQs          

ID06 card

            All FAQs          

Scan passport and IDs

             All FAQs            

Invoicing

           All FAQs         

Complaints/returns

            All FAQs        

ID06 Rules and requirements

Return and complaints

Photo guidelines

 

Contact us!

You can reach our support in multiple ways, register an account in the support portal, send an email or call the support team!

Email the support team


Send email

id06@nexusgroup.com

Use the support portal


To support portalen

How-to-guide to register a support account, click here här

 

Telephone

Nexus phone support is open Monday to Thursday between 09.00-12.00

Phone number: (+46) 10-33 33 280

Videos and guidelines

Here you will find videos showing how to register accounts, order cards, scan passports and IDs!

Order ID06 cards, new features in the order portal!

Customize the user interface, express delivery, block card and change information for invoicing.

How to order ID06 cards

Register account and order ID06 card

In the video you can see the entire process for registration and ordering.

How-to-guides

Here you will guidelines for registration, ordering and activating ID06 cards.

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