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Here you will fin tutorials for the registration  and order processes

How does it work?

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AUTHORIZED SIGNATORY
The authorized signatory of the company creates a personal account in the ID06 system, registers the company and can then invite administrators to the ID06 system.

The authorized signatory must approve the company registration by signing the agreement with an eID or via passport scanning.

 

 

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ORDERER
The orderer will get an invite, via email, to create a personal account in the ID06 system. Afterward, the orderer is able to register a card order and can select in the order portal if the cardholder should identify with eID or with scanning of a passport or a national ID. 

When an order has been registered, Nexus must approve the photo and make sure the enclosed documents are correct. If not, the order will be canceled the administrator will get a notification in the order portal.

 

 

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CARD HOLDER WITH EID
The ard holder will receive a verification link in an email and can then log in to the ID06 system, get identified with an eID and create a personal account.

After that the card holder must confirm the card order otherwise the ID06 card can not be produced.

 

 

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CARDHOLDER WITH PASSPORT
The cardholder needs to book an appointment with Sistec where the passport or the national ID can be scanned. After approved scanning, the cardholder can create a personal account in the ID06 system. Check with Sistec which documents are needed for the scanning process!

The cardholder must confirm the card order otherwise the card can not be produced! 

 

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APPROVED REGISTRATION
When the identity of the cardholder has been approved in the ID06 system and the cardholder has approved the card order, the order is ready and will be sent to Nexus.

When the order arrives, Nexus must verify that the photo meets the rules and that all documents needed for the order have been uploaded in the order portal. When everything is approved, the card will be produced.

 

 

 

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NEXUS DELIVERS THE CARD
Nexus will produce and deliver the card to the selected address! You can select Standard delivery, which is included into the card price, or, if you are in a hurry, select Prio or Express for fast delivery.

 

Contact Nexus support

You are now able to get in contact with the Nexus support team in many different ways. We recommend our new service portal where you can place a ticket and get an answer instantly. You can also send an email or ask the support team to call you.

 

Send an email to the support team

We will answer your email right away!

Email support

 

Phone Support

We will contact you as soon as possible!

Call me


To Nexus support portal

Place a ticket for faster response time

Log in to the Support portal
Guidelines, how to create a support account, click here

 

Contact ID06 AB

support@id06.se

If you have problems with any of the following:

  • Adding a new order or order cards for several different companies
  • Changing the Company name
  • Questions regarding quarterly- or annual fees
  • LMA card, or cards for EU/EES or third-country citizens