Nexus Support


What do I do with a person who has a new ID06 card?


Questions and answers for ID06 cards

Click at the box for all questions and answers for each category.

Contact us!

You can reach our support in multiple ways, register an account in the support portal, send an email or call the support team!

Email the support team

Send email

Use the support portal

To support portalen

How-to-guide to register a support account, click here här



Nexus phone support is open Monday to Thursday between 09.00-12.00

Phone number: (+46) 10-33 33 280

Videos and guidelines

Here you will find videos showing how to register accounts, order cards, scan passports and IDs!