Check this before you fill in the reclaim form:

1, The new ID06 card needs to be placed very close to the reader.

2, You need to keep the card close to reader for a longer time than before, do not wave with the card in front of the reader!

3, Have you activated your card? Otherwise it will not be registered by the reader.
Activate your card here

4, If you stillhaving trouble to enter your construction site, contact the company that provides the card reader at the site to make sure you are registered properly in their system.

If your new card still doesn´t work,  fill in the form for reclaim and submit it together with the card.

Download the reclaim form in English

Download the reclaim form in Swedish