Search our FAQ
How do I register the company?
Not able to login with BankID?
ID06 AB is handling the identification process with BankID and unfortunately Nexus is not able to support you with that, but you can check the following to start with: 1, Use a computer and not a mobile device when you log in with BankID and use Google Chrome as web browser. 2, If you don´t have access to a computer, download Google Chrome to your mobile phone. If it still doesn´t work, please Contact ID06 AB support team at firstname.lastname@example.org
Wrong personal information has been registered
Make sure your personal information (names, spelling etc) match the information in your BankID or passport to 100%, otherwise you will not be able to confirm your registration or accept the card order. If the personal information in the order doesn´t match the BankID/passport information, the card order needs to corrected. Please note, before the card holder has identified, via passport or BankID, the nationality will be shown as "wrong" in the system. That message will disappear when the card holder has identified with BankID or the passport has been scanned. If you still have problem with the registration process, contact ID06 AB at email@example.com for support.
Where do I register the company?
Do you need manual support to register your company and/or your personal ID06 account?
Why am I not the authorized signatory?
ID06 AB checks the status of the company and their authorized signatories through Bolagsverket and you need to be properly registered there. If not, the company needs to approve you as the authorized signatory and send the form to Bolagsverket. This process might take a few days. Check the status of your company registration in the ID06 service portal Or contact ID06 AB for support at firstname.lastname@example.org
Approved companies in the ID06 system
The following Company forms can be registered in the ID06 system: Limited liability Company /Aktiebolag Partnership /Handelsbolag Sole proprietorship /Enskild firma Limited partnership /Kommanditbolag Economic association /Ekonomisk förening Municipalities, authorities and other type of organizations (not listed above) starts the registration process by filling out a form at ID06 AB´s site: Link to form
Who needs a personal ID06 account?
- Authorized signatory: Approves a company registration in the ID06 system and appoints administrators
- Administrator: Orders cards, appoints card orderers
- User: Orders cards
- Cardholder: Confirms a card order
How do I register my personal ID06 account?
Do you have problem to register your ID06 account?
Make sure your personal information (names, spelling etc) match the information in your BankID, otherwise you will not be able to confirm your registration. If you still have problems to register your ID06 account, contact ID06 AB at email@example.com for support.
How do I change the personal information at my ID06 account?
- Sign in to the ID06 service portal using BankID or your login information (email and password).
- When signed in to the portal, click on your name in top menu to the right.
- Select User details.
- You are now able to change your email, password or phone number.
- Activate cards
- Add administrator/orderer
- Approve orders
- Card status
- Change/block cards
- Create personal account
- Guidelines ( resources )
- Guidelines ( scan passports... )
- How to order cards with passport/IDs
- ID06 cards
- ID06 documents
- Inlog information
- Manage/order cards
- No BankID
- Order cards to several of companies
- Order portal
- Register Account
- Scan passports and national ID cards
- Terms and conditions