FAQ category: Change/block cards
What´s the difference between Blocked card and Terminated card?
- Log in to the Nexus order portal.
- Select HANDLE CARDS.
- Enter National identity number, name of card holder or card number. ENTER.
- Click at the symbol (magnifying glass) to the right of the card that you need to block.
- Select BLOCK CARD.
How do I change a card order?
- Log in to the Nexus order portal and select HANDLE CARDS.
- You can use the National identity number, card number, orderer, name of card holder etc for the search.
- Click at the symbol to the right of the card you need to change.
- The chosen card will be displayed on screen. To the right, you can see the number of actions available for the card order. You can also replace the photo from this view.
- The card holder will receive a message to approve the changed information.