How can we help you?

Contact information

To improve our service, you can now select several of different ways to contact us for support:

In the new support portal, you can track your ticket and receive statistics over time.
Nexus support portal
Instructions for creating a support account , click here

For fast response time, please send an email to the support team. If you want to talk to our support over the phone, chose Call me and we will contact you as soon as possible.

Email support team

Call Me  

Questions regarding invoices:


Do you have problem with

  • Creating a personal ID06 account
  • Verifying your account
  • Company owner is not able to approve the registration

Contact ID06 AB for support:


You need to use the Google Chrome browser to sign up in the ID06 portal.

Download Google Chrome